Editing Support Groups

Support groups can be edited in the system. You can modify the support group name and its Notification Schedule.

To edit a support group:

1. Click Administration > Support Groups in the Left Navigation Pane. The Support Group Administration page displays.
2. Click Edit for the support group you want to modify. The Notification Schedule for <name> Support page displays.
3. To change the Group Name, edit the field, then click Update.
4. To modify the Notification Schedules, click Edit, Delete, or Add, and modify the settings.
5. Click Close to return to the Support Group Administration page.